At localdubba, we strive to provide the best quality food and service. However, if you are not satisfied with your order, here’s how we handle refunds and returns:

  1. Refunds:
    • If there is an issue with your order (e.g., incorrect item, missing items, or spoiled food), please contact us immediately.
    • Refund requests must be made within 24 hours of receiving your order.
    • Once your claim is reviewed and approved, we will process the refund to your original payment method within 5-7 business days.
  2. Order Replacements:
    • If you received the wrong order or any items were missing, we will arrange for a replacement to be delivered as soon as possible at no extra cost.
  3. Non-Refundable:
    • Refunds will not be issued for food preferences such as spiciness levels, personal taste, or if the food was consumed.
  4. How to Request a Refund:
    • Contact our customer support team via [email/phone] with your order details and the issue. We will assist you in resolving the matter promptly.

Your satisfaction is our priority!